The NSW Health Care Complaints Commission in action 5

At it’s simplest, after one of our readers was referred to a Urologist, Dr Andrew J Brooks, for help with what is commonly called, the “frequency problem,” he was having to get up two or three times during the night to urinate, Dr Brooks recommended and carried out treatment which, (1) DIDN’T HELP HIS PATIENT WITH HIS FREQUENCY PROBLEM in any way, and, (2) DAMAGED HIM FOR LIFE IN A HIGHLY PERSONAL WAY, it can’t be reversed.

And when our reader made a complaint to Ms Sue Dawson and her people at the NSW Health Care Complaints Commission, while there were/are various side issues as to whether our reader was warned that this might happen, and indicated that he was prepared to take this risk, the FACTS REMAIN that his treatment (1) DIDN’T HELP HIS PATIENT WITH HIS FREQUENCY PROBLEM in any way, and, (2) DAMAGED HIM FOR LIFE IN A HIGHLY PERSONAL WAY, it can’t be reversed, (for which, by the way, Brooks got a $3,2oo fee for less than an hour’s work, in carrying it out.)

But the HCCC advised our reader that he had no basis to complain, in a decision which can be summed up by one sentence in it – “WE HAVE NOT IDENTIFIED A DEFICIENCY IN THE CLINICAL CARE AND TREATMENT PROVIDED TO YOU BY DR BROOKS!!!!

It would seem obvious that there would be others besides our reader, perhaps many others, who’ve undergone the Brooks’ “clinical care and treatment” experienced by our reader, with the same outcome, and that there would be others besides our reader, perhaps many others, who’ve lodged a complaint with Sue Dawson and her people, and been similarly told that they have no basis to complain. And that, as a result, Brooks, and others like him, would be doing the same thing over and over again, without a care in the world.

Especially, since Richard Murdoch, the HCCC officer who handled our reader’s complaint, doesn’t seem to care; those in the Medical Council of NSW, who it’s claimed were consulted in relation to this matter, don’t seem to care; Commissioner Dawson obviously couldn’t care less, especially since she was granted another 5 year term in October, 2020, (we’ve emailed her so many times about this and other similar matters, with no result,) Dr Chris Grant, the GP, who referred our reader to Dr Brooks couldn’t care less, (he’s blocked any further emails from our reader about the matter,) local MPs obviously couldn’t care less, (we’ve sent so many emails to Geoff Lee, the MP for Parramatta, with no really favourable outcome,) the 7 MPs on the special Parliamentary Committee charged with reviewing and reporting on the HCCC’s activities, obviously couldn’t care less, (we’ve sent it’s chair a number of emails, hardly any of which have even been acknowledged,) and in fact, we’re yet to get any evidence that any in the whole Berejiklian Government care – we’ve certainly come to believe that any emails sent to Premier Berejiklian herself go straight into the trash.

Readers, it’s this simple – WE’VE GOT TO LOOK AFTER OURSELVES, because no one else is going to look after us.

That said, if any of our readers think we may be able to help them with something, don’t hesitate to email us – your identity will never be disclosed without your written consent, and it will never cost you a cent.

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